Please first browse through the answers listed below.
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How to search
Track Patrol (TP) allows searching by two criteria (search and filter) and to select your search options from two drop-down lists. As an unregistered user, you will only receive partial and limited results but you will be able to purchase the disc or track via the BUY link in the search results (assuming it is currently available for sale).

How to see all the results
In order to be able to see all the results you must create an account and choose a payment method (subscription or single search).

What is a single search account?
A single search account entitles the user to a one-off search for a single payment. Unlike monthly subscribers, with a Single Search Account you will be able to verify your account details from a webmail account such as Hotmail, Gmail etc. Your search results will still remain in the system for a period of 30 days from the Search Date.

What is a company account?
A company account permits access to all employees based on their company email address and a password they receive from the account ADMIN. Track Patrol will record the location and country where the account was created ("Default Location").

Who is the ADMIN?
The ADMIN is the employee of the company who has created and is responsible for the account and has access to information about the account that a regular USER does not. An ADMIN can make changes to the subscription type, payment method, Default Location and add or restrict access to any other USER with access to the company account.

Who is a USER?
A USER is allowed access to the company account automatically unless restricted by the ADMIN. A USER is identified by his/her company email address and company password to be provided by the ADMIN. A USER has full access to the search results and data management but cannot make changes to the subscription type, payment method, Default Location nor add or restrict access to any other USER.

Creating an account
The ADMIN can create an account by completing all the required fields under the Create Account tab.

Email: It is important to enter your company email address correctly since this will be used by all USERS to login and for identification by the application itself. Once an account is created employees may login by entering their own company email address and the Company Password created by the ADMIN.

Admin Password: This is the password created by and known only to the ADMIN to manage the account.

Company Password: This is the password created by the ADMIN to permit all regular USERS to login. Only the ADMIN can change the company password and, by doing so, is able to control whom in the company has access to the account.

How to use Track Patrol from another location
If you wish to login to the account from a location within the country other than the Default Location, Track Patrol will permit single access once verified by a link sent to the registered email address.
Alternatively, the ADMIN may choose to permanently change the Default Location for the account. Please be aware that changing the default location will restrict other users from accessing the account without being verified.

How to use Track Patrol from abroad
If you wish to login to the account from another country, Track Patrol will permit single access once verified by a link sent to the registered email address.

How to view the search results
Unregistered users: After running a search Track Patrol will display the number of results found with the prompt "XX results were found but we listed 10. To see all results, you need to Buy Subscription".

Registered users: After running a search Track Patrol will display the number of results found with the prompt "XX results are found, but we listed 10. To see all results, click 'Yes'. Your account will be debited with one search". If you press 'No' your account will not be debited. "Unlimited Access" accounts will get the full results list automatically.

How to see previous searches
All users of a company account have access to the search results previously made by themselves or their colleagues. This prevents the need to search twice for the same results. The results can be seen on the "My Track List" page.

How are search results maintained?
On the "My Track List" page you will see tabs of historic search results (if any) by all USERS. You may browse the results by clicking on the different tabs to see if your results have already been listed. If not, you can run a new search and move some of all of the results to a new tab on the "My Track List" page by using the "Send to My Track List" button.

How to reorder the results
By clicking on the corresponding column header results can be sorted alphabetically and by date. In "My Track List" page you can also reorder the results from the drop down menu.

How to export search results
In the "My Track List" page registered users will see the option to export some or all of the results to an Excel spreadsheet or to an XML file.

How to use the "Refresh Data" button
In order to make sure the saved results are up-to-date you can click on the "Refresh Data" button to rescan the database for the search results you have previously saved.